Mobile App Update: Important Security update for your MembersAlliance mobile app

This update has been activated on all Android devices as of February 12, 2026.

Activation on Apple devices is queued in the App Store and is expected in the next few days.

The security of your personal and banking information remains a top priority. For years, we've relied on a PIN code in Banno Mobile as an extra layer of protection for accessing financial data. However, device security has advanced significantly in recent years. Modern phones and tablets now feature dedicated security chips that encrypt and store sensitive data.

To leverage these improvements and enable future enhancements, our online banking software has updated our Android and iOS applications for release in February 2026, removing the manual PIN entry screen.

In its place, the app will rely exclusively on device-level authentication. Biometric methods like fingerprint or face recognition will be the default, with the device's passcode serving as a fallback. 

End users who have opted out of device-level security will be required to log in after five minutes of inactivity. You will also receive a display message within the app encouraging the setup of device-level authentication, if you haven't done so already. If you do not have this activated, we encourage you to add this additional layer of security on your device.