Caution: Scam/Fraud Alert: Active spoofing attempts

Members have reported receiving phone calls from someone impersonating a fraud specialist with MembersAlliance. In some cases, the phone number has been spoofed or duplicated to display our number. They are calling and stating there are active fraud attempts on your debit card and requesting the CVV code on the back of your card. DO NOT give this out. We will never ask you this information. This is an attempt to gain access to your card details and make purchases online using your account information.

If anyone calls you from MembersAlliance, and you are not expecting that call or are asked to give out personal information or account information, ask them their name and let them know you will call them back. Hang up the phone and call us directly at 815-226-2260. If it is legitimate, that call can be transferred to the individual you were speaking with.