Fraud can take many forms, most commonly via text, calls, or emails. 

Scammers may attempt to trick you into providing account, card, or login information through texts, calls, or emails by impersonating the credit union. These attempts are called phishing. If you are ever contacted by what appears to be the credit union or fraud center and unsure if you are speaking to one of our representatives, ask for their name and let them know you will be calling back through the direct number (815) 226-2260. You may also use the virtual Messaging contact within the online/mobile banking platform to reach out to the credit union member support department for assistance.

If you receive a message or call like this DO NOT click on any link or provide them with any personal, banking, or login information. See our Recognize & Report Fraud page for directions to report text messages as spam. If you do click on the link or share information, contact us immediately to take the appropriate measures, likely blocking your online banking and having new debit or credit cards reissued.

Remember, we will never ask you for your card, account or personal information when contacting you.