Looking for your next career?
MembersAlliance Credit Union is proud to be part of the rich cultural history of the Rockford area and surrounding region. Founded in 1938 by a small group of Sundstrand employees, MembersAlliance has grown to be the largest locally owned credit union, serving over 19,000 members in Winnebago, Boone and Ogle counties.
At MembersAlliance, we exist to inspire financial wellness and have an empowering impact in our community. Financial freedom is closer than many may think. Our team focuses on empowering members with the right financial products, tools and resources, and guidance to achieve their financial goals, and we're dedicated to delivering this experience with the expertise, care, and compassion everyone deserves. We Care. That's our promise.
If you're looking to make a positive impact on others, we'd love to speak with you! We currently have positions available, listed below, that we're looking to fill as soon as possible. To apply, just send us your resume and the position(s) you may be interested in. Don't see a position that matches what you're looking for? Send us your resume anyway, and we'll reach out to you should one meeting your experience and expectations becomes available.
Member Solutions Associate - This individual will be responsible for servicing our existing members’ regular transactions and cultivating new member relationships through the recommendation and referral of our products and services. Successful sales records and/or retail or branch banking experience is preferred. It is required that you have some cash handling and customer service experience.
Member Support Specialist - This individual will be responsible for handling member inquiries both in-person and by phone. Assists members with inquiries concerning their memberships, accounts, loans and Visa accounts. Also takes members requests for wire transfers and may also monitor debit card fraud alerts. Provides friendly, professional and personal service to all members. Prior banking experience is required.
Accounting Representative - We’re seeking an individual capable of balancing a variety of accounting functions: ACH and mobile deposit reconciling, credit card account maintenance, open and closed account review, address changes, online bill pay review, and general ledger entries. A strong attention to detail is required, and prior bank accounting is preferrable. 2 years related experience desired.
Financial Care Representative - Join a team focused on helping members in-need achieve financial health. This includes day-to-day functions regarding resolution of past due balances on loans, corresponding with members on resolution, maintaining daily calling queues, email communication, completing status reports, and clerical duties such as past due notices, notice of bankruptcy, and more. 1 year of prior experience required.
Member Experience Specialist - This position will provide a source for the financial needs for members. Responsible for providing adequate and timely assistance to people entering the member solutions area/branch for new accounts, IRAs, CDs, and other credit union products. The position is a combination of New Memberships, Member Services and Lending assistance for our members.
To apply, email your resume to Jeaneil Lanza, Director of Human Resources at [email protected].