At MembersAlliance Credit Union protecting your personal and financial information is one of our top priorities. We have sophisticated safe-guard procedures implemented in all of our systems. We monitor these procedures regularly to make sure they maintain their integrity and effectiveness.
Utilizing technology when conducting banking business provides members with convenient tools to help them manage their finances 24 hours a day, 7 days a week. With this new technology come new forms of fraud. At MembersAlliance Credit Union, here is how we are taking every precaution to safeguard your personal and financial information.
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Privacy Policy
MembersAlliance Credit Union recognizes the importance of the privacy and confidentiality of our members personal information. To ensure that our members can rely upon our commitment to confidentiality, the credit union has adopted a privacy policy.
Digital Banking Security
Our digital banking, is only available for enrolled users, and uses industry standard Transport Layer Security (TLS) encryption technology to secure and protect your personal information such as username, password, and account information. In addition, systems within digital banking such as, IPayDirect, Access MyCardInfo, and eStatements all use TLS encryption technology and a feature called single sign on, which means the only way you can get to these systems is by signing onto digital banking first. Two signs will confirm that TLS security is in use: 1) the URL will have a "s" in it and look like this "https://" and 2) a small padlock will appear in your browser's screen, typically at the bottom or top of your screen.
Our digital banking uses another layer of security protection called multi-factor authentication (MFA). MFA requires an access code when logging into a new device for the first time.
For more information about these products:
Contact Us
When you send us an email through the Contact Us form on our website your information is encrypted and secure. Our Contact Us form utilizes the Transport Layer Security (TLS) encryption technology to store and send your information to us.
Our Secure Message option is another great way to send personal and account information to the credit union that is also safe and secure. (Utilizes TLS technology) We will respond to your message using the Secure Message option, so responses will be safe and secure.
eStatements
Our eStatements are never sent out, only an email stating that your eStatement is available to be viewed. You still need to sign on to digital banking to view your eStatement.
Firewalls
MembersAlliance Credit Union uses firewalls to help limit entry by anyone without proper authorization. A firewall is a security mechanism that regulates the data going in and out of a network. It acts as a shield against data going in or out of a network. It checks to make sure that the communications only occur between approved individuals and that the communication is in proper protocol.
Third Party Sites
MembersAlliance Credit Union does not guarantee the products or services offered on third party sites. You should review the privacy statement of each website before you provide personal or confidential information. No representation is made, however, regarding the unconditional security of such submissions.
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